EM
Emmilene M

1 reviews | Active since Jun 2019

05 Jun 2019, 09:59

Useless service

I have been waiting g to be called the whole month,usless on social media and on calls.

I regret taking the policy....

0
Replies (2)
Clientele Life
Clientele Life's reply05 Jun 2019, 10:22
Official
 Dear Emmilene M

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Lindiwe Mabizela

Service Support Specialist 

Best regards,

Clientele Life
Clientele Life's reply14 Jun 2019, 15:51
Official
 Dear Emmilene M  By now you have been contacted by our investigator Millicent Kentshane who has provide the necessary feedback and a solution moving forward.  We would like to take this opportunity to apologise for any inconvenience this may have caused you.  We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please do not hesitate to contact us.  Yours sincerely,  Compliance Department 

Best regards,