JJ
Jadeen J

1 reviews | Active since Jan 2020

31 Jul 2025, 11:00

Useless business

this clientele life people very useless set of human beings my mother is a pensioner been trying to get through to a consultant no response, have been sending emails no response yet they on time to debit my mother's account what the hell. the whole year and till date no response they just there for money. *******.

0
Replies (3)
Clientele Life
Clientele Life's reply31 Jul 2025, 11:03
Official
Dear Jadeen J,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct 
 
Clientele Life
Clientele Life's reply31 Jul 2025, 15:25
Official
Dear Jadeen J,

It is our pleasure to address your concerns. We apologize for any inconvenience caused.

Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.

Please note that we will contact you again to assist you further regarding your complaint.

We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.

Yours sincerely,

Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply01 Aug 2025, 08:56
Official
Dear Jadeen J,

At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. We confirm that we made contact with you to provide feedback regarding the concerns raised.

Kindly note that you will receive a follow-up call once all requested changes have been confirmed.

We trust you find this in order; however, should you require any further assistance, please feel free to contact us again.

Yours sincerely,

Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life