BM
Bavuyise M
1 reviews | Active since Dec 2021
03 Jan 2022, 19:37
Urgent
This company is taking my money and seemingly I can't block then on my bank account, and I cant even reverse the funds
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
04 Jan 2022, 08:46Dear Bavuyise M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply04 Jan 2022, 08:46
Official
Dear Bavuyise M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
08 Jan 2022, 10:26Dear Bavuyise M We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion with Keneuoe Ntlaloe , we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. The refund process was explained and you confirmed that you were satisfied with the feedback. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Market Conduct
Clientele Life's reply08 Jan 2022, 10:26
Official
Dear Bavuyise M We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion with Keneuoe Ntlaloe , we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. The refund process was explained and you confirmed that you were satisfied with the feedback. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards,
Market Conduct
Market Conduct