tP
tsundzuka P
1 reviews | Active since Feb 2021
24 Feb 2021, 09:23
urgent
cancel my ifa and reverse my money back
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
24 Feb 2021, 09:35Dear tsundzuka P,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply24 Feb 2021, 09:35
Official
Dear tsundzuka P,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
tP
tsundzuka P's updateReviewer Update
24 Feb 2021, 09:41be quick
tP
tsundzuka P's update24 Feb 2021, 09:41
Reviewer Update
be quick
Clientele Life's replyOfficial
25 Feb 2021, 10:39Dear tsundzuka P
Thank you for raising your concerns with us. We confirm that you have been contacted by us on even date to provide you with feedback regarding the concerns raised.
Furthermore, the refund process was explained and that there would not be further deductions from your respective bank moving forward. You confirmed that you were satisfied with the feedback.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Thank you for raising your concerns with us. We confirm that you have been contacted by us on even date to provide you with feedback regarding the concerns raised.
Furthermore, the refund process was explained and that there would not be further deductions from your respective bank moving forward. You confirmed that you were satisfied with the feedback.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply25 Feb 2021, 10:39
Official
Dear tsundzuka P
Thank you for raising your concerns with us. We confirm that you have been contacted by us on even date to provide you with feedback regarding the concerns raised.
Furthermore, the refund process was explained and that there would not be further deductions from your respective bank moving forward. You confirmed that you were satisfied with the feedback.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Thank you for raising your concerns with us. We confirm that you have been contacted by us on even date to provide you with feedback regarding the concerns raised.
Furthermore, the refund process was explained and that there would not be further deductions from your respective bank moving forward. You confirmed that you were satisfied with the feedback.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We however do understand your frustration and apologise for any inconvenience caused. Should you require any further assistance, please do not hesitate to contact us. Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life