TS
Tshireleco S
1 reviews | Active since Nov 2018
16 Nov 2018, 13:51
Upset
I'm very upset with the debit order for R320.00 that went off my account without my approval The consultant by the name Thandi Ndhlovu said I joined IFA and I was registered by Nokukhanya Ziqubu.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
16 Nov 2018, 14:52 Dear masirete
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Best regards,
Clientele Life's reply16 Nov 2018, 14:52
Official
Dear masirete
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Best regards,
Clientele Life's replyOfficial
27 Nov 2018, 16:36Dear Masirete
By now you have been contacted by our Investigator (Benita Steyn), who provided you with feedback in terms of your dispute.
Furthermore we also confirmed the necessary process to dispute the IFA application, however, you confirmed that you will not be able to send the required documents. The policy has since been cancelled as per your request.
We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard please feel free to contact us again.
Your sincerely,
Compliance Team
By now you have been contacted by our Investigator (Benita Steyn), who provided you with feedback in terms of your dispute.
Furthermore we also confirmed the necessary process to dispute the IFA application, however, you confirmed that you will not be able to send the required documents. The policy has since been cancelled as per your request.
We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard please feel free to contact us again.
Your sincerely,
Compliance Team
Best regards,
Clientele Life's reply27 Nov 2018, 16:36
Official
Dear Masirete
By now you have been contacted by our Investigator (Benita Steyn), who provided you with feedback in terms of your dispute.
Furthermore we also confirmed the necessary process to dispute the IFA application, however, you confirmed that you will not be able to send the required documents. The policy has since been cancelled as per your request.
We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard please feel free to contact us again.
Your sincerely,
Compliance Team
By now you have been contacted by our Investigator (Benita Steyn), who provided you with feedback in terms of your dispute.
Furthermore we also confirmed the necessary process to dispute the IFA application, however, you confirmed that you will not be able to send the required documents. The policy has since been cancelled as per your request.
We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard please feel free to contact us again.
Your sincerely,
Compliance Team
Best regards,