IN
Irvin N
1 reviews | Active since Jan 2021
23 Jan 2021, 04:46
Unwanted debit order
Please help me i have debit order that i don't want from clientele everytime i go to the bank to cancel it they say i must phone clientele and when i phone they keep telling me someone will get back to me but no one ever gets back to me. Please help to remove this debit its costing me a lot all i wanted was quotation but i didn't know they putting me on debt
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Replies (2)
Clientele Life's replyOfficial
23 Jan 2021, 17:42Dear Irvin N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply23 Jan 2021, 17:42
Official
Dear Irvin N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
02 Feb 2021, 20:42Dear Irvin N
As per telephonic discussion, we confirmed the reason the policy was not cancelled.
We have further provided you with a solution moving forward and you have confirmed that you are satisfied with the outcome.
We trust that you find the above in order, however, should you require any further assistance, please do not hesitate to contact us.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
As per telephonic discussion, we confirmed the reason the policy was not cancelled.
We have further provided you with a solution moving forward and you have confirmed that you are satisfied with the outcome.
We trust that you find the above in order, however, should you require any further assistance, please do not hesitate to contact us.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply02 Feb 2021, 20:42
Official
Dear Irvin N
As per telephonic discussion, we confirmed the reason the policy was not cancelled.
We have further provided you with a solution moving forward and you have confirmed that you are satisfied with the outcome.
We trust that you find the above in order, however, should you require any further assistance, please do not hesitate to contact us.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
As per telephonic discussion, we confirmed the reason the policy was not cancelled.
We have further provided you with a solution moving forward and you have confirmed that you are satisfied with the outcome.
We trust that you find the above in order, however, should you require any further assistance, please do not hesitate to contact us.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life