SL
Sindiswa L

1 reviews | Active since Jul 2020

20 Jul 2020, 08:56

UNWANTED DEBIT ORDER

Greetings

I have been struggling to cancel a debit order at clientele...i asked them to cancel it a couples of time..but it is still active...i did'nt do this debit order voluntary because..the clientele life workers at town told me to registar for clientele rewards...and to my suprise it was a debit order

0
Replies (2)
Clientele Life
Clientele Life's reply20 Jul 2020, 09:29
Official
 Dear  Sindiswa L 

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will respond to you shortly. 

Yours sincerely,

Siphesihle Rodolo

Service Support Specialist    
Clientele Life
Clientele Life's reply22 Jul 2020, 20:14
Official
Dear  Sindiswa L 
 
Thank you for raising your concerns and for bringing this matter to our attention.  We confirm that our Market Conduct has investigated the contents of your complaint and Mbali Shezi has been in contact with you to provide the necessary feedback. 

We trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us again.  
Yours sincerely,

Market Conduct Team