RN
Raven N
1 reviews | Active since Nov 2017
30 Nov 2020, 10:04
UNSOLICITED TEXT MESSAGES
STOP SENDING ME TEXT MESSAGES! WHERE DID YOU GET MY NUMBER? I NEVER GAVE IT TO YOU AND I DO NOT WANT TO HEAR FROM YOU!! TAKE MY NUMBER OFF YOUR SYSTEM IMMEDIATELY
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Replies (4)0
Replies (4)
Clientele Life's replyOfficial
30 Nov 2020, 11:02Dear Raven N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply30 Nov 2020, 11:02
Official
Dear Raven N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
RN
Raven N's updateReviewer Update
30 Nov 2020, 12:33I don’t want further contact, I want to know HOW you got my number, and I want you to remove it from your system immediately
RN
Raven N's update30 Nov 2020, 12:33
Reviewer Update
I don’t want further contact, I want to know HOW you got my number, and I want you to remove it from your system immediately
Clientele Life's replyOfficial
01 Dec 2020, 14:13Dear Raven N, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply01 Dec 2020, 14:13
Official
Dear Raven N, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Our response to the matter refers:
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
RN
Raven N's updateReviewer Update
02 Dec 2020, 14:25So you take my information without my consent, but it takes a month to stop being contacted? I will never even consider your company purely based on this. Clientele is disgusting!
RN
Raven N's update02 Dec 2020, 14:25
Reviewer Update
So you take my information without my consent, but it takes a month to stop being contacted? I will never even consider your company purely based on this. Clientele is disgusting!