JJ
Jeetash J
1 reviews | Active since Oct 2017
26 Mar 2026, 13:38
Unsolicited Robocalls from Clientèle Life
I am receiving repeated cold calls from what appears to be an AI or automated voice system (robocall) on behalf of Clientèle Life. These calls are completely unsolicited — I have never given permission to be contacted or agreed to be on any marketing database for Clientèle Life.
It's incredibly frustrating to be contacted by an automated system with no clear way to opt out or speak to a real person. I value my privacy and expect Clientèle Life to comply with South African data protection laws, including the POPI Act.
I request that Clientèle Life immediately remove my number from all marketing and calling lists and confirm that this has been done.
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
26 Mar 2026, 13:59Dear Jeetash J,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply26 Mar 2026, 13:59
Official
Dear Jeetash J,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
27 Mar 2026, 16:00Dear Jeetash J, We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so. Accordingly and although we are truly saddened to note your request to no longer be contacted by our office for marketing purposes, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever. We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply27 Mar 2026, 16:00
Official
Dear Jeetash J, We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so. Accordingly and although we are truly saddened to note your request to no longer be contacted by our office for marketing purposes, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever. We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
JJ
Jeetash J's updateReviewer Update
27 Mar 2026, 17:12Thank you so much this is highly apprecated , i would advise that you offer the ability to opt-out of robotic calls , rather then us having to follow this negative path for both parties . Simply offering an option on the call not to received automated marketing should be an important compliance as part of this type of marketing .
JJ
Jeetash J's update27 Mar 2026, 17:12
Reviewer Update
Thank you so much this is highly apprecated , i would advise that you offer the ability to opt-out of robotic calls , rather then us having to follow this negative path for both parties . Simply offering an option on the call not to received automated marketing should be an important compliance as part of this type of marketing .
Clientele Life's replyOfficial
30 Mar 2026, 09:17Dear Jeetash J,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Market Conduct
Clientele Life's reply30 Mar 2026, 09:17
Official
Dear Jeetash J,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Market Conduct