MN
Muzi N
1 reviews | Active since May 2021
12 May 2021, 10:17
Unsolicited and Abusive Contact
For months now I have been receiving multiple unsolicited automated calls from Clientele. At times I receive multiple calls a day daily!! I have blocked calls from the number only to be called from a different number. It is invasive and ABUSIVE conduct.
I have NEVER opted for any contact from Clientele.
Please, can this be resolved ASAP and can it be noted on your system to never make contact with me again regarding ANY branch of Clientele offerings!
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
12 May 2021, 11:47Dear Muzi N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply12 May 2021, 11:47
Official
Dear Muzi N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
MN
Muzi N's updateReviewer Update
12 May 2021, 13:49Good day, Shanitha,
Thank you for your speedy response.
I hope that they will contact me and have this matter resolved as speedily as your response today.
Regards,
Thank you for your speedy response.
I hope that they will contact me and have this matter resolved as speedily as your response today.
Regards,
MN
Muzi N's update12 May 2021, 13:49
Reviewer Update
Good day, Shanitha,
Thank you for your speedy response.
I hope that they will contact me and have this matter resolved as speedily as your response today.
Regards,
Thank you for your speedy response.
I hope that they will contact me and have this matter resolved as speedily as your response today.
Regards,
Clientele Life's replyOfficial
13 May 2021, 15:16Dear Muzi N
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply13 May 2021, 15:16
Official
Dear Muzi N
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life