NM
Nthabiseng M
1 reviews | Active since May 2021
30 Oct 2023, 21:22
Unprofessional, Childish and Disgusting behavior
What a disgusting, unprofessional and childish experience I had with some of Clientele Life consultants based at Protea Glen Mall. I was approached, on numerous occasions, by some of their consultants, offering me some of their products they were selling. I will then inform them that I am already their client; who has more than one policy with their Company. When that failed, I was asked for money so that they can buy lunch. I took it as a joke but when that happened on more than 3 occasions I then realised that that is how they operate. Can someone please intervene as that type of behaviour is really disgusting
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Replies (2)
Clientele Life's replyOfficial
31 Oct 2023, 10:45Dear Nthabiseng M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply31 Oct 2023, 10:45
Official
Dear Nthabiseng M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
01 Nov 2023, 10:47Dear Nthabiseng M,
Thank you for bringing this matter to our attention.
We would like to take the opportunity to apologise for the inconvenience caused in this regard and manner that you were treated.
The matter has been escalated to the management team and corrective steps will be taken to prevent this from happening again. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again.
Kind Regards, Market conduct
Thank you for bringing this matter to our attention.
We would like to take the opportunity to apologise for the inconvenience caused in this regard and manner that you were treated.
The matter has been escalated to the management team and corrective steps will be taken to prevent this from happening again. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again.
Kind Regards, Market conduct
Clientele Life's reply01 Nov 2023, 10:47
Official
Dear Nthabiseng M,
Thank you for bringing this matter to our attention.
We would like to take the opportunity to apologise for the inconvenience caused in this regard and manner that you were treated.
The matter has been escalated to the management team and corrective steps will be taken to prevent this from happening again. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again.
Kind Regards, Market conduct
Thank you for bringing this matter to our attention.
We would like to take the opportunity to apologise for the inconvenience caused in this regard and manner that you were treated.
The matter has been escalated to the management team and corrective steps will be taken to prevent this from happening again. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again.
Kind Regards, Market conduct