SM
Sweetness M
1 reviews | Active since Jan 2021
23 Jan 2021, 17:02
Unpaid policy
Clientele is a **** I'll never recommend it to anyone because they don't pay out. My father passed away in December and after the funeral we claimed an investment he had with clientele but they only paid out R196 from an investment of R300 a month is so shocking. The worse part is that we called several times seeking clarity on why are we only getting R196 but we never got an answer. Terrible service we received from one of their consultant he was unable to give us answers on what might be the problem instead he hanged up on me. Mind you that the investment was not the only cover we had with clientele. Clientele is a ****.
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Replies (2)
Clientele Life's replyOfficial
23 Jan 2021, 17:45Dear Sweetness M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply23 Jan 2021, 17:45
Official
Dear Sweetness M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
19 Feb 2021, 16:47Dear Sweetness M
As per the telephonic discussion held on 25 January 2020, we have explained the manner in which the policy is designed.
Should you not be satisfied with the outcome kindly follow the escalation process which has been sent to you.
We trust that you find the above in order.
Yours sincerely,
Judith Mobweni
Service Support Specialist
Clientele Life
As per the telephonic discussion held on 25 January 2020, we have explained the manner in which the policy is designed.
Should you not be satisfied with the outcome kindly follow the escalation process which has been sent to you.
We trust that you find the above in order.
Yours sincerely,
Judith Mobweni
Service Support Specialist
Clientele Life
Clientele Life's reply19 Feb 2021, 16:47
Official
Dear Sweetness M
As per the telephonic discussion held on 25 January 2020, we have explained the manner in which the policy is designed.
Should you not be satisfied with the outcome kindly follow the escalation process which has been sent to you.
We trust that you find the above in order.
Yours sincerely,
Judith Mobweni
Service Support Specialist
Clientele Life
As per the telephonic discussion held on 25 January 2020, we have explained the manner in which the policy is designed.
Should you not be satisfied with the outcome kindly follow the escalation process which has been sent to you.
We trust that you find the above in order.
Yours sincerely,
Judith Mobweni
Service Support Specialist
Clientele Life