VN
Veloshnee N

1 reviews | Active since Nov 2014

05 Apr 2023, 14:00

UNPAID CLAIM

I AM STILL WAITING FOR MY CLAIMS TO BE SORTED SINCE NOVEMBER 2022. PLEASE CAN SOMEONE CALL ME

0
Replies (2)
Clientele Life
Clientele Life's reply05 Apr 2023, 17:32
Official
Dear   Veloshnee 

We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
         Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
        
Yours sincerely,  Shanitha Hanuman 
Service Support Supervisor 
Clientele Life   
Clientele Life
Clientele Life's reply13 Apr 2023, 11:43
Official
Dear Veloshnee,
Thank you for raising your concerns and bringing this matter to our attention.
 
 At the outset, we would like to take this opportunity to apologise for any inconvenience caused by the assessment of your claim.  Please be informed that this is not the level of service we aim to provide our clients and we assure you of our best intentions.
 
 We confirm that our Claims Assessor contacted you regarding the claim, and confirmed all proceedings of the claim.
 We trust that this is all you require at this time, however, should you need any further assistance in this regard please feel free to contact us again.
 
 Kind Regards,

 Claims Department