NZ
Nono Z

1 reviews | Active since Oct 2021

29 Oct 2021, 07:21

Unknown policy debits

Clientele has charged money into my account and keeps trying to debit even after I called to alert them that I hadn’t taken out any policy with them… I haven’t been assisted…

0
Replies (2)
Clientele Life
Clientele Life's reply29 Oct 2021, 09:08
Official
Dear  Nono Z 
We confirm receipt of the concerns raised.
   
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
   
 Yours sincerely,
    
 Shanitha Hanuman 
 Service Support Supervisor 
 Clientele Life 
Clientele Life
Clientele Life's reply17 Nov 2021, 09:28
Official
Dear  Nono Z  

Thank you for bringing this matter to our attention.  We acknowledge your concerns and we confirm that we have investigated the concerns raised and Beauty Phillips has provided you with feedback. 
We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again.  Kind regards, 

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