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Ntosh N

1 reviews | Active since Mar 2021

25 Aug 2023, 20:24

UNKNOWN DEBIT ORDER FROM CLIENTELE

I just saw a debit order in my account from clientele that I know nothing about. I have never accepted any debit order on my account or opened any debit order with clientele ever since the IFA issue.

I need my money back! This is theft on a high level. How is it that I have debit orders I know nothing about yet I have never had an agreement with clientele for that.

These people need to stop this.

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Replies (2)
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Replies (2)
Clientele Life
Clientele Life's replyOfficial
28 Aug 2023, 11:26
Dear   Ntosh N 

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
         
Yours sincerely, 
Lindiwe Mabizela 
Service Support Specialist 
Clientele Life 

Best regards,

Clientele Life
Clientele Life's reply28 Aug 2023, 11:26
Official
Dear   Ntosh N 

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
         
Yours sincerely, 
Lindiwe Mabizela 
Service Support Specialist 
Clientele Life 

Best regards,

Clientele Life
Clientele Life's replyOfficial
01 Sept 2023, 11:19
Dear Ntosh N 

We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.

Our attempt to contact you on the numbers we have on record resulted in no success on even day.

Can you please provide us with an alternative number where you can be reached.

Kind regards,Vusumuzi DlaminiServices Recovery Specialist 

Best regards,

Clientele Life
Clientele Life's reply01 Sept 2023, 11:19
Official
Dear Ntosh N 

We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.

Our attempt to contact you on the numbers we have on record resulted in no success on even day.

Can you please provide us with an alternative number where you can be reached.

Kind regards,Vusumuzi DlaminiServices Recovery Specialist 

Best regards,

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Clientele Life
Clientele Life
3.8

2,935 reviews in the last 12 months

Avg reply time2h 9m
Industry rank#36
TrustIndex8.5

7,944 total reviews on Hellopeter

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