SJ
Sabelo J
1 reviews | Active since Sept 2026
11 Sept 2026, 13:51
Unhappy with Clientele
The WhatsApp Contact centre is horrible. I send a message to the WhatsApp chat line, there is never response. It always says ""Live Chat request" Thank you for contacting us. Our Consultants are currently unavailable to attend to your query"... I have been waiting for my Refund for over ten days. Nothing. They kept debiting my account yet I canceled my Wealth Planpolicy. I'm fed up
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
11 Sept 2026, 14:29Dear Sabelo J,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply11 Sept 2026, 14:29
Official
Dear Sabelo J,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's replyOfficial
12 Sept 2026, 12:47Dear Sabelo J, Thank you for raising your concerns with us. We confirm that we made contact with you to provide feedback and the way forward regarding the concerns raised. According to our telephonic discussion, we confirmed our refund process and that we will contact you again to confirm the status for the same.
We however understand your frustrations and apologise for the inconvenience caused.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We however understand your frustrations and apologise for the inconvenience caused.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply12 Sept 2026, 12:47
Official
Dear Sabelo J, Thank you for raising your concerns with us. We confirm that we made contact with you to provide feedback and the way forward regarding the concerns raised. According to our telephonic discussion, we confirmed our refund process and that we will contact you again to confirm the status for the same.
We however understand your frustrations and apologise for the inconvenience caused.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We however understand your frustrations and apologise for the inconvenience caused.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life