MB
Mavis B
1 reviews | Active since Apr 2026
22 Apr 2026, 14:37
Unhappy client
I wanted to cancel my policy even today no response
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
22 Apr 2026, 15:03Dear Mavis B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
Clientele Life's reply22 Apr 2026, 15:03
Official
Dear Mavis B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
Clientele Life's replyOfficial
24 Apr 2026, 10:56Dear Mavis B,
We confirm that we made contact with you to provide feedback regarding the concerns raised. As per our telephonic discussion, we have explained our refunds process and confirmed that the refund for the policy premium that would be deducted this month will be paid within the provided TAT. Kindly note that an email containing the policy documents has been sent to your email, please use your 13 digit ID number as a password to view the documents.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised. As per our telephonic discussion, we have explained our refunds process and confirmed that the refund for the policy premium that would be deducted this month will be paid within the provided TAT. Kindly note that an email containing the policy documents has been sent to your email, please use your 13 digit ID number as a password to view the documents.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Clientele Life's reply24 Apr 2026, 10:56
Official
Dear Mavis B,
We confirm that we made contact with you to provide feedback regarding the concerns raised. As per our telephonic discussion, we have explained our refunds process and confirmed that the refund for the policy premium that would be deducted this month will be paid within the provided TAT. Kindly note that an email containing the policy documents has been sent to your email, please use your 13 digit ID number as a password to view the documents.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised. As per our telephonic discussion, we have explained our refunds process and confirmed that the refund for the policy premium that would be deducted this month will be paid within the provided TAT. Kindly note that an email containing the policy documents has been sent to your email, please use your 13 digit ID number as a password to view the documents.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life