Unhappy client

I have health event plan policy hospital policy with clientele since October 2024 was on the 6th of February 2026 until the 12th of February 2026 I have send the required documents to claim and Petronella called me from clientele to tell me that I have to go to hospital and ask for Vital signs chart because I was hospitalised because of the chronic which I did and send it to her via email she said to me she will forward the chart to her manager Linda Clark and the following day I got a call saying Linda Clark rejected my claim saying that my vital was normal whilst I spent 7days in hospital leaving my 4 year old and 12 year old daughters alone for what I was taking my medication every day in hospital some of the nurse they were worried about my high blood pressure because it was always high and I was having headaches now Linda Clark is saying she doesn't approve my claim I'm so disappointed about his decision which means I have to have a stroke so that Linda Clark can approve my claim because I'm living with the chronic