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Nomcebo X

1 reviews | Active since Sept 2024

06 Sept 2024, 13:00

Unhappy citizen

This policy ****med me my R349,I don't even remember signing a contract with them or consulting them,even my confidential information i didn't authorised them to consider them.

0
Replies (2)
Clientele Life
Clientele Life's reply06 Sept 2024, 13:31
Official
Dear Nomcebo X,
  
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
               
Yours sincerely, 

Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply18 Sept 2024, 09:47
Official
Dear Nomcebo X, 
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused.  This relates to the  Hello Peter review that was published on Hello Peter on September 6.
             Please be advised that utilising the provided ID number, email address , and mobile number, we were unable to locate a policy in our database.  

The main member's ID number or the policy number is required in order for us to escalate the issue to the appropriate department.         
Yours sincerely,  
Lindiwe Mabizela  Service Support Team Leader Clientele Life