FK
Farida K

1 reviews | Active since Jan 2026

15 Jan 2026, 13:56

Unhappy

Not happy with the service I was given. I want a refund. Now I must send all this emails just to get a refund and thus Debi check nonsense.

0
Replies (3)
Clientele Life
Clientele Life's reply15 Jan 2026, 14:01
Official
Dear Farida K,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 
Yours sincerely, 

Market Conduct. 
Clientele Life
Clientele Life's reply19 Jan 2026, 08:17
Official
Dear Farida K, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards, 

Market Conduct 
FK
Farida K's update30 Jan 2026, 09:40
Reviewer Update
I am still waiting for my money to be reversed back into my account ðŸ˜