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Margaret M
1 reviews | Active since Mar 2018
05 Apr 2022, 07:41
Unfaithful Clientele
Clientele doesn't know how to run an insurance company. They debit my account at random despite the fact that I gave them a specific date for my debit order. They do glossy adverts on tv but their administration is a shambles..they don't know their left from their right. I made several calls to the complain but my complains fell on deaf ears. I regret why I took a policy from them..I really regret it a lot.
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Replies (2)
Clientele Life's replyOfficial
13 Apr 2022, 10:01Dear Margaret M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply13 Apr 2022, 10:01
Official
Dear Margaret M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
13 Apr 2022, 11:49Dear Margaret,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have attempted to contact you on the cell phone number provided however, there was no answer.
We confirm that a detailed email was sent to you to outline all raised concerns regarding the debit order system on your policy. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have attempted to contact you on the cell phone number provided however, there was no answer.
We confirm that a detailed email was sent to you to outline all raised concerns regarding the debit order system on your policy. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
Clientele Life's reply13 Apr 2022, 11:49
Official
Dear Margaret,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have attempted to contact you on the cell phone number provided however, there was no answer.
We confirm that a detailed email was sent to you to outline all raised concerns regarding the debit order system on your policy. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have attempted to contact you on the cell phone number provided however, there was no answer.
We confirm that a detailed email was sent to you to outline all raised concerns regarding the debit order system on your policy. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life