Unfair treatment
I did not pay Clientele for two months and when I call them to make an arrangement with them am told my policy has elapsed and to my understanding only after 3 months your policy elapse, am being ribbed just like that
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Replies (2)
Clientele Life's replyOfficial
24 May 2019, 14:30 Dear Elias M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply24 May 2019, 14:30
Official
Dear Elias M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
12 Jun 2019, 14:35 Dear Elias M
As per our telephonic discussion we have confirmed that the policy status has been reversed to active.
We would like to take the opportunity to apologise for the inconvenience caused in this regard and would like to thank you for bringing this matter to our attention.
We trust that this is all you require however, should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Lindiwe Mabizela
As per our telephonic discussion we have confirmed that the policy status has been reversed to active.
We would like to take the opportunity to apologise for the inconvenience caused in this regard and would like to thank you for bringing this matter to our attention.
We trust that this is all you require however, should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Lindiwe Mabizela
Clientele Life's reply12 Jun 2019, 14:35
Official
Dear Elias M
As per our telephonic discussion we have confirmed that the policy status has been reversed to active.
We would like to take the opportunity to apologise for the inconvenience caused in this regard and would like to thank you for bringing this matter to our attention.
We trust that this is all you require however, should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Lindiwe Mabizela
As per our telephonic discussion we have confirmed that the policy status has been reversed to active.
We would like to take the opportunity to apologise for the inconvenience caused in this regard and would like to thank you for bringing this matter to our attention.
We trust that this is all you require however, should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Lindiwe Mabizela