1 reviews | Active since Jun 2017
Unfair treament
Wow so client te has been debiting from my account and somehow they acctually do not even have my cell number now email.
debiting for a policy that i do not have a policy number of, no knowladge of who is covered and what cover it it.
on the 03 November i called and was told i took out this policy with Teboho Mpulo or something like that and today the have an audio.
Clientel i really hope you have evidence that i Teboho really took out your policy as i do not like anyone playing with my money and taking me for a fool.
show me that this policy is mine and show me that you made sure i have policy documents as per the TCF legestlation.
Do not dismiss me as i had no budget for any of your policies as i am covered and happy with FNB, life, legal and funeral etc...
My number is *** do not play jokes with me, provide me with my signature or recoding of me taking out you "UNKOWN" policy.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
the phone rang and when i responded the line died.
Been calling back but it says you are in a meeting.
pease call me back.
the phone rang and when i responded the line died.
Been calling back but it says you are in a meeting.
pease call me back.