********* practice/theft/*****

My partner called Client Life for a quote. She said that the proposal sounded very good but she would have to confer with her partner. When asked to provide her banking details and ID number by the sales person, an Ivan Hugo, she rep**** that once she had conferred with me and we decided to go ahead, she would provide the details. He insisted, that it was simply to confirm the bank account details and she relented, only to receive a text message a few minutes later, stating that the first premium would be deducted from her account on 25 February 2018. She then called an Mpho at Client Life who cancelled the policy, apologized profusely and said that this Ivan Hugo had no business doing what he did and that he would be reported. Since this whole incident is supposedly on audio record, I insist that this person not simply be given a slap on the wrist but fired for theft, *****, ********* business practice and whatever other charges this ************ person can be charged with. This is totally unacceptable! Should any money be deducted from my partners bank account, we will proceed with ******** charges against Clientele Life and Ivan Hugo in his personal capacity.