MM
Malefa M
1 reviews | Active since Oct 2023
25 Oct 2023, 20:17
Unauthorized deduction with different policy numbers
You guys have been deducting money out of my account from last year already. I blocked that stupid policy I didn't take now you are deducting again even though I blocked with the bank. Isn't that ********? Can I have my money back please all of it. ***
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Replies (2)
Clientele Life's replyOfficial
26 Oct 2023, 09:20Dear Malefa M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply26 Oct 2023, 09:20
Official
Dear Malefa M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
31 Oct 2023, 15:59 Dear Malefa M,
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. The escalation process was sent to your cell number. Regrettably there are certain documents and information which is required in order for us to send you the application form. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. The escalation process was sent to your cell number. Regrettably there are certain documents and information which is required in order for us to send you the application form. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply31 Oct 2023, 15:59
Official
Dear Malefa M,
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. The escalation process was sent to your cell number. Regrettably there are certain documents and information which is required in order for us to send you the application form. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. The escalation process was sent to your cell number. Regrettably there are certain documents and information which is required in order for us to send you the application form. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct