RM
Refentse M

1 reviews | Active since Sept 2025

25 Sept 2025, 16:28

Unauthorized Debit transaction from clientele

I was approached by a lady named Thando , clientele sales agent about policies at the mall and me being a nice person after her telling me they only get paid by number of people they interacted with I agreed to help her boost her sales. We had an agreement that once I'm ready to activate the policy I'll contact her as at the moment I'm unemployed but I kept seeing the notifications from my app about Debi heck every 25th of each month I decided to tell her to stop and cancel the policy. Today all my money is gone and I want to cancel and get my refund as I did not agree to any debiting from my account.

I'm never being nice to those people at the malls again, insurance ****s to the point where I even share my personal details. So clientele, please cancel and refund me.

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Replies (1)
Clientele Life
Clientele Life's reply26 Sept 2025, 07:43
Official
Dear Refentse M, 

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Please kindly provide us with a refence number or ID number linked to the query. 

Yours sincerely,

Market Conduct 

Best regards,