TN
Thabiso N
1 reviews | Active since Nov 2021
27 Nov 2021, 04:58
Unauthorized debit order on a policy I know nothing about.
Recently found a R260 debit order from Clientele Life which I did not authorize. I want a refund and a cancellation of this policy because I can't reverse it or cancel it.
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Replies (2)
Clientele Life's replyOfficial
27 Nov 2021, 16:33 Dear Thabiso N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply27 Nov 2021, 16:33
Official
Dear Thabiso N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
03 Dec 2021, 10:57Dear Thabiso N,
We confirm that our attempts to contact you telephonically have been not been successful. Kindly provide us with an alternate number or convenient time to contact you. Yours sincerely, Market Conduct Team
We confirm that our attempts to contact you telephonically have been not been successful. Kindly provide us with an alternate number or convenient time to contact you. Yours sincerely, Market Conduct Team
Clientele Life's reply03 Dec 2021, 10:57
Official
Dear Thabiso N,
We confirm that our attempts to contact you telephonically have been not been successful. Kindly provide us with an alternate number or convenient time to contact you. Yours sincerely, Market Conduct Team
We confirm that our attempts to contact you telephonically have been not been successful. Kindly provide us with an alternate number or convenient time to contact you. Yours sincerely, Market Conduct Team