Unauthorized debit order of over R500 from Clientele

I'm very disappointed with clientele... Your agents are ****mers ****ming innocent and old people with misleading information and creating *****ulent policies for them under false pretense. On the 20th June 2024 at Rosslyn your agents were sitting just outside capitec bank and when I came back from the bank one of them approached me and started telling me about a promotion that Capitec was running of catering, saying when I have an events Capitec will assist with catering. Then asked for my capitec card and said I qualify for the promotion. I was happy thinking capitec is giving me something to back to me and he signed me up for that promotion without mentioning anything about clientele and any policy and a amount to be deducted from my account every month. I went home and when I was in the taxi I received a message about a clientele Debi check debit order that will debit more than R400 from my account. I was shocked because as an unemployed person how can I agree to pay people R500. I went again back to rosslyn but couldn't find the people where they were sitting anymore so they can explain what is happening since they mentioned catering promotion and nothing about clientele nor any amount to be deducted but I couldn't find them. Today I just received some money in to my account for small groceries and I see clientele has debited more then R500 from my account. This is wrong and *********. You people are causing us alot of stress and depression. Im still unable to process what has happened to me as I had never agreed to any clientele debit order more especially of R500 knowing very well that I can never afford such an amount as struggling as I am. Can you please refund my money and cancel what ever promotion or catering or policy you might have on my name as I never agreed to any of it.