Unauthorized debit order by clientele misleading sales tactics at plaza in fordsburg

I am extremely dissatisfied and concerned about the conduct of Clientèle representatives who approached me at Plaza Mall. I was approached by a Clientèle consultant promoting vouchers for movies, Spur meals, and other partner outlets. I was explicitly informed that this promotion would not involve any fees or deductions. Based on this information, I allowed the consultant to take my name, surname, and ID number only. When I was asked for my banking details, I clearly refused to provide them and indicated that I was not interested in any paid policy or debit order arrangement. Despite this, I discovered on Saturday afternoon that an amount of R170 was debited from my Capitec bank account without my knowledge, authorization, or signed consent. I never agreed to any insurance policy, DebiCheck mandate, or financial agreement with Clientèle. This deduction was processed without lawful authorization and appears to be the result of misleading sales practices.