NS
Nelisiwe S
1 reviews | Active since Jan 2015
27 Mar 2025, 17:14
Unauthorized debit order
I have just found that they have debited in my account amount of R379.00 without even knowing. What kind of business is this. You people are so *****. I am sick and tired of this nonsense.... just want it back into my account as soon as possible....and cancel it.otherwise I am gona go far....
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
28 Mar 2025, 08:00Dear Nelisiwe S,
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply28 Mar 2025, 08:00
Official
Dear Nelisiwe S,
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
05 Apr 2025, 11:44Dear Nelisiwe,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lungile Mathebula.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lungile Mathebula.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Clientele Life's reply05 Apr 2025, 11:44
Official
Dear Nelisiwe,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lungile Mathebula.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lungile Mathebula.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct