KM
Khathutshelo M
1 reviews | Active since Feb 2024
29 Feb 2024, 21:36
Unauthorized debit order
Hi how are you clientele life am having a problem 25 January 2024 my money from account gone because of debit order I didn't authorize it was R294 it wasn't allowed me to dispute it then now 29 February 2024 they deducted it the same amount I managed to dispute it am very angry I want my money for 25 January 2024 back to my account.. on the debit order it say is Inclientel/ Inclientel ***72 40125
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Replies (4)0
Replies (4)
Clientele Life's replyOfficial
01 Mar 2024, 12:17Dear Khathutshelo M,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please respond to the email we have sent with your policy number, ID number, and mobile number so that we can help you with your inquiry. Yours sincerely, Lindiwe MabizelaService Support Team Leader Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please respond to the email we have sent with your policy number, ID number, and mobile number so that we can help you with your inquiry. Yours sincerely, Lindiwe MabizelaService Support Team Leader Clientele Life
Clientele Life's reply01 Mar 2024, 12:17
Official
Dear Khathutshelo M,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please respond to the email we have sent with your policy number, ID number, and mobile number so that we can help you with your inquiry. Yours sincerely, Lindiwe MabizelaService Support Team Leader Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please respond to the email we have sent with your policy number, ID number, and mobile number so that we can help you with your inquiry. Yours sincerely, Lindiwe MabizelaService Support Team Leader Clientele Life
Clientele Life's replyOfficial
05 Mar 2024, 11:50Dear Khathutshelo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply05 Mar 2024, 11:50
Official
Dear Khathutshelo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
07 Mar 2024, 14:03Dear Khathutshelo M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's reply07 Mar 2024, 14:03
Official
Dear Khathutshelo M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's replyOfficial
08 Mar 2024, 10:50Dear Khathutshelo M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Regards
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Regards
Market Conduct
Clientele Life's reply08 Mar 2024, 10:50
Official
Dear Khathutshelo M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Regards
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Regards
Market Conduct