AN
Ayanqoba N

1 reviews | Active since Aug 2025

01 Aug 2025, 12:43

Unauthorized debit orde

The have charged me for a service I didn't use because I was told, it cannot be used now and I canc but the still took my money. I was ****** of my rights and I still request for both refunds

0
Replies (4)
Clientele Life
Clientele Life's reply01 Aug 2025, 13:13
Official
 Dear Ayanqoba N,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct 
Clientele Life
Clientele Life's reply01 Aug 2025, 14:52
Official
Dear  Ayanqoba N, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that Lerato Putuka has been in contact with you to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards, Market Conduct 
AN
Ayanqoba N's update01 Aug 2025, 15:05
Reviewer Update
Thank you I have been helped
Clientele Life
Clientele Life's reply05 Aug 2025, 08:56
Official
Dear Ayabonga N,

We appreciate you taking the time to tell us about your experience, and we value your feedback on the caliber of our services.

We are happy to have been able to help.  We take pleasure in providing our customers with superior service. 

Please feel free to contact us again should you require any further assistance. 
 
Market Conduct
Clientele Life