RV
Retshedisitswe V
1 reviews | Active since Oct 2024
09 Apr 2026, 11:59
Unauthorized debit
I do not have a product with clientele but R170 was debited from my account... I sent email to query the debit but the email address doesn't work
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Replies (2)
Clientele Life's replyOfficial
09 Apr 2026, 12:09Dear Retshedisitswe V,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply09 Apr 2026, 12:09
Official
Dear Retshedisitswe V,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
09 Apr 2026, 13:27Dear Retshedisitswe V,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
As discussed, the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
As discussed, the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards,
Market Conduct
Clientele Life's reply09 Apr 2026, 13:27
Official
Dear Retshedisitswe V,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
As discussed, the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
As discussed, the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Regards,
Market Conduct