Unauthorised premium

I meet the clientele consultant named Mapula on the 12 of January 2026, she was selling me their funeral cover of which I did not sign up for. She took my name and numbers, when I asked is for what purpose her reply was is to show that she has interacted with me. I didn't see any problem as I have not given her my bank details. Then on the 26 of January 2026 I was surprised to see a debit of R349 from my account to clientel. Lucky I took the lady's number because we talked about some personal stuff, I called her and asked about the debit that went on my account she was also surprised. She told me that she will talk to her supervisor and I was told that just because I had a premium that had lapsed they reinstated it. Without my permission, I tried desputing the order which is impossible then asked my bank to block them of which they did. Now the debit order went through again with a different reference without my permission.