unauthorised insurance cancellation

This is Mr V .F.Mzila, I had 2 policies with clientele for the +-4 years covering both myself and my family.On the 09-04 2016 I received a text from clientele advising me that both my policies have been lapsed and i should contact them ,I contacted them as per the text .When i spoke to their consultants they advised me that my bank account had been frozen from January till march 2016.I didn't agree with their statements ,so they requested that i send them my bank statement for then month of march showing that my bank account was active for those months.The consultant and i confirmed that the account number they had was correct and active .On the 14th April 2016 i sent them my March bank statement ,they called me and tried to make me re-join and i realized that they playing me for a fool,I told them that they can debits premiums for the months they were not debiting ,but i will not be on a waiting period .Today i got a call from them, they want me go to my bank and incur charges again for the month of February and mach. Please note that I'm currently not covered with my Family, because of their system error