oS
olwethu S
1 reviews | Active since Dec 2020
02 Dec 2020, 12:04
unauthorised debit order
this is the second time Clinetele debits my account for a policy i have never signed and had cancelled the moment this had happened. i have sent an email to them about getting a refund and cancelling this policy but still nothing. i would need to be refunded !!!!
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Replies (2)
Clientele Life's replyOfficial
02 Dec 2020, 12:23Dear Olwethu S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply02 Dec 2020, 12:23
Official
Dear Olwethu S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
02 Dec 2020, 16:53Dear Olwethu S
By now you have been contacted by Judith Mobweni who explained a solution moving forward and you have confirmed that you are satisfied with the outcome.
We would like to take this opportunity to apologize for any inconvenience in this regard.
We trust that this is all you require however, should you wish to contact us please do not hesitate to do so.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
By now you have been contacted by Judith Mobweni who explained a solution moving forward and you have confirmed that you are satisfied with the outcome.
We would like to take this opportunity to apologize for any inconvenience in this regard.
We trust that this is all you require however, should you wish to contact us please do not hesitate to do so.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply02 Dec 2020, 16:53
Official
Dear Olwethu S
By now you have been contacted by Judith Mobweni who explained a solution moving forward and you have confirmed that you are satisfied with the outcome.
We would like to take this opportunity to apologize for any inconvenience in this regard.
We trust that this is all you require however, should you wish to contact us please do not hesitate to do so.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
By now you have been contacted by Judith Mobweni who explained a solution moving forward and you have confirmed that you are satisfied with the outcome.
We would like to take this opportunity to apologize for any inconvenience in this regard.
We trust that this is all you require however, should you wish to contact us please do not hesitate to do so.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life