SM
Sibongile M
1 reviews | Active since Nov 2016
16 Mar 2026, 21:04
Unauthorised Debit Order
Money keeps on being deducted from my mother’s account after I told them we do not need their services as they are useless to us. We now cannot reverse the debit order.
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Replies (2)
Clientele Life's replyOfficial
16 Mar 2026, 21:15Dear Sibongile M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply16 Mar 2026, 21:15
Official
Dear Sibongile M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
17 Mar 2026, 06:42Good day,
Please kindly confirm the ID number or policy number linked to your mother's query.
Regards,
Please kindly confirm the ID number or policy number linked to your mother's query.
Regards,
Clientele Life's reply17 Mar 2026, 06:42
Official
Good day,
Please kindly confirm the ID number or policy number linked to your mother's query.
Regards,
Please kindly confirm the ID number or policy number linked to your mother's query.
Regards,