1 reviews | Active since Jun 2017

25 Jan 2019, 12:46

Unauthorised debit order

I received a debit order on my bank account and I have never had an account with clientele. Their reference: CLIENTELE ********** ********** 5NAEDO DR. I would like to state that I do not and do not intent to have an account with Clientele. Not sure how they got my details

0
Replies (3)
Clientele Life
Clientele Life's reply25 Jan 2019, 15:23
Official
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Service Support Specialist 

Best regards,

Clientele Life
Clientele Life's reply19 Feb 2019, 09:48
Official
 Dear Lebogang R  Our attempts to contact you have not been successful.  
Due to the concerns raised,  we confirm that we have since removed the debit orders from your account.  We trust that this is all you require in this regard however, should you require further assistance please do not hesitate to contact us.  Your sincerely,  Compliance Team   

Best regards,

's update19 Feb 2019, 11:46
Reviewer Update
Thank you, that's all I needed.