OM
Ofentse M
1 reviews | Active since Nov 2024
28 Apr 2026, 16:55
Unauthorised debit
I have been trying to get hold of clientele life no response. They debited from my account R408 without my concerned. I cancelled the policy last year and this year April they debit. Went to capitec tried calling from the bank nothing. Can they refund back my money.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
28 Apr 2026, 20:59Dear Ofentse M,,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
Clientele Life's reply28 Apr 2026, 20:59
Official
Dear Ofentse M,,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct.
Clientele Life's replyOfficial
04 May 2026, 08:28Dear Ofentse M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators Lungile Mathebula has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators Lungile Mathebula has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct,
Clientele Life's reply04 May 2026, 08:28
Official
Dear Ofentse M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators Lungile Mathebula has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators Lungile Mathebula has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct,