CZ
Cosmos Z
1 reviews | Active since Feb 2024
30 Jul 2024, 16:05
Unable to cancel.
Useless I have been trying to cancel but no lucky
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Replies (2)
Clientele Life's replyOfficial
31 Jul 2024, 12:41Dear Cosmos Z,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply31 Jul 2024, 12:41
Official
Dear Cosmos Z,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
07 Aug 2024, 08:39Dear Cosmos Z,
We confirm that we made contact with you to assist and provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the delay and inconvenience you may have experienced.
As per our telephonic discussion with you, we have assisted with the cancellation of your Clientele Perks Plan where we have explained the losses and the implications. The cancellation letter is sent to the email address we have on record.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life
Clientele Life's reply07 Aug 2024, 08:39
Official
Dear Cosmos Z,
We confirm that we made contact with you to assist and provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the delay and inconvenience you may have experienced.
As per our telephonic discussion with you, we have assisted with the cancellation of your Clientele Perks Plan where we have explained the losses and the implications. The cancellation letter is sent to the email address we have on record.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life