SN
Sinazo N

1 reviews | Active since Apr 2013

25 May 2020, 12:19

un authorised debit orders.

This company keeps debiting my FNB account with an amount of R294. I don't have and never had anything to do with them, no insurance non whatsoever, yet they have the audacity to keep debiting my account. Clientele, stop this ***** that you are doing, stop robbing people of their hard earned money.

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Replies (2)
Clientele Life
Clientele Life's reply26 May 2020, 10:10
Official
Dear  Sinazo N 
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,

Shanitha Hanuman 

Service Support Supervisor  

Clientele Life  
Clientele Life
Clientele Life's reply13 Jul 2020, 16:37
Official
Dear  Sinazo N  

By now we have sent you a detailed response regarding the concerns raised.

Should you not be satisfied with the outcome kindly, follow the escalation process which has been explained on our response.

We trust that you find the above in order.

Yours sincerely, 

Market Conduct Team