TT
Thabo T
1 reviews | Active since Oct 2024
09 Oct 2024, 11:02
Ultimate H.E.L.P Plan
Good morning Hellopeter
My experience with clientele was the worst. I expected to receive the best service as stated as the adverti*****t.
I need help to solve this matter because I chose to open a policy with them .
We need to expose how they treat their clients
Helpful (0)
Replies (7)0
Replies (7)TT
Thabo T's updateReviewer Update
09 Oct 2024, 16:28Please sort out this matter because im not happy at all .
Or I will take this matter to my lawyers .
Or I will take this matter to my lawyers .
TT
Thabo T's update09 Oct 2024, 16:28
Reviewer Update
Please sort out this matter because im not happy at all .
Or I will take this matter to my lawyers .
Or I will take this matter to my lawyers .
TT
Thabo T's updateReviewer Update
10 Oct 2024, 15:01Good afternoon Hellopeter
I received saying I didn’t respond when being called and kept hanging up .
May you please try to call these numbers *** again.
I received saying I didn’t respond when being called and kept hanging up .
May you please try to call these numbers *** again.
TT
Thabo T's update10 Oct 2024, 15:01
Reviewer Update
Good afternoon Hellopeter
I received saying I didn’t respond when being called and kept hanging up .
May you please try to call these numbers *** again.
I received saying I didn’t respond when being called and kept hanging up .
May you please try to call these numbers *** again.
TT
Thabo T's updateReviewer Update
10 Oct 2024, 15:03And we haven’t received any feedback from the Clientele Ombudsman
TT
Thabo T's update10 Oct 2024, 15:03
Reviewer Update
And we haven’t received any feedback from the Clientele Ombudsman
Clientele Life's replyOfficial
10 Oct 2024, 15:26Dear Thabo T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please assist and clarify what the query is about so that we can escalate to the correct department?
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please assist and clarify what the query is about so that we can escalate to the correct department?
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
Clientele Life's reply10 Oct 2024, 15:26
Official
Dear Thabo T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please assist and clarify what the query is about so that we can escalate to the correct department?
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Please assist and clarify what the query is about so that we can escalate to the correct department?
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
TT
Thabo T's updateReviewer Update
10 Oct 2024, 16:28Ok I do hear you guys but I want to know if I will get help or not .
My numbers are ***
My numbers are ***
TT
Thabo T's update10 Oct 2024, 16:28
Reviewer Update
Ok I do hear you guys but I want to know if I will get help or not .
My numbers are ***
My numbers are ***
Clientele Life's replyOfficial
11 Oct 2024, 10:08Dear Thabo T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
Clientele Life's reply11 Oct 2024, 10:08
Official
Dear Thabo T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
Clientele Life's replyOfficial
29 Oct 2024, 10:36Dear Thabo T,
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Life Claims Complaint consultant (Jolene Fraser) was in contact with you regarding this claim. The required information for the claim review has been explained.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Life Claims Complaint consultant (Jolene Fraser) was in contact with you regarding this claim. The required information for the claim review has been explained.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Best regards,
Clientele Life's reply29 Oct 2024, 10:36
Official
Dear Thabo T,
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Life Claims Complaint consultant (Jolene Fraser) was in contact with you regarding this claim. The required information for the claim review has been explained.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Life Claims Complaint consultant (Jolene Fraser) was in contact with you regarding this claim. The required information for the claim review has been explained.
Should you require any further assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Best regards,