DM
DUDUZILE M

1 reviews | Active since Jan 2024

29 Apr 2025, 11:14

*****ulent sale

****** Policy numbers which I didn't even take , Would like to report a *****ulent sale created with my details , this agent *****s people's identity details and create sales,

I did not agree for any sale to be under my name this agent ******* me and said that clientele is giving away vouchers so she made me to accept a debit check saying thats the way they verify accounts, the next thing I see you tried to debit my account on the 25th amount R337 please stop all that ****. I called and the spoke to a guy who took my details for cpa and dropped my call and I called again I was abandoned...all clientele consultants are ****** be careful, I want all those to be removed under my name and the agent who created a sale under my details to be fired because clearly all the sales she create for the company are *****ulent sales

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Replies (2)
Clientele Life
Clientele Life's reply29 Apr 2025, 13:03
Official
Dear DUDUZILE M,

We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
        
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
                  
Yours sincerely,  
  
Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply06 May 2025, 12:25
Official
Dear DUDUZILE M, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed by Client Services. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards , 
Market Conduct