1 reviews | Active since Nov 2024
*****ULENT POLICY OPENED IN MY NAME
*****ulent Policies Opened in My Name
I'm writing to express my shock and disappointment at discovering two policies were opened in my name without my knowledge or consent. The policies, numbers *** and ***, were allegedly opened by Chantel Tshabalala from ABC Company and Mthembeni Msomi from Iemas Company, respectively.
I've never heard of the individuals insured under these policies, Lindokuhle Mbatha and Moelelo Enoch Mangwanyane. What's even more alarming is that deductions have been made from my account since 2022.
I contacted Matimu Makhubele, who informed me about the policies and requested that I provide an affidavit, ID copies, and payslip to rectify the situation. However, after submitting the required documents, I've received no further response or resolution.
I'm extremely dissatisfied with the service I've received from Clientele, particularly the lack of communication and apparent lack of concern for the *****ulent activities that have occurred under their watch.
*Policy Details:*
- Policy Number 1: *** - Insured: Lindokuhle Mbatha - Policy Opened by: Chantel Tshabalala (ABC Company) - Deductions since: 2022 - Policy Number 2: *** - Insured: Moelelo Enoch Mangwanyane - Policy Opened by: Mthembeni Msomi (Iemas Company) - Deductions since: June 2022
I hope that someone from Clientele will take immediate action to resolve this matter and prevent further unauthorized transactions.
Your sincerely Puseletso Radebe
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Service Support Team Leader
Clientele Life
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Service Support Team Leader
Clientele Life
I'm writing to express extreme disappointment and frustration with the handling of the *****ulent policies opened in my name. Despite Lerato Putuka's assurance that she would make this a priority, I've been unable to reach her. The phone number she provided is non-existent, leaving me with no way to follow up.
I find it unacceptable that I was told to keep trying, only to be met with an invalid number. This lack of urgency and communication is appalling. I urge you to take immediate action to rectify this situation and provide a reliable point of contact for me to resolve this issue.
Sincerely,
Puseletso Radebe
I'm writing to express extreme disappointment and frustration with the handling of the *****ulent policies opened in my name. Despite Lerato Putuka's assurance that she would make this a priority, I've been unable to reach her. The phone number she provided is non-existent, leaving me with no way to follow up.
I find it unacceptable that I was told to keep trying, only to be met with an invalid number. This lack of urgency and communication is appalling. I urge you to take immediate action to rectify this situation and provide a reliable point of contact for me to resolve this issue.
Sincerely,
Puseletso Radebe
Please note that we have forwarded yoour message to the relevant department and they will be in contact with you as soon as possible.
Yours sincerely,
Service Support Team Leader
Clientele Life
Please note that we have forwarded yoour message to the relevant department and they will be in contact with you as soon as possible.
Yours sincerely,
Service Support Team Leader
Clientele Life
I'm writing to express extreme disappointment and frustration regarding *****ulent policies opened in my name. While I'm grateful that my case was finally resolved, thanks to the efforts of Lerato Putuka, I'm unhappy with the calculations of my reimbur*****t.
Since June 2022, I've had deductions totaling at least R20,000, but I've only received two payments of R3,700 and R4,100, respectively. This discrepancy has serious financial implications for me.
I kindly request that you:
1. Investigate this matter urgently.
2. Rectify the calculations and reimburse the correct amount.
I appreciate Lerato's assistance, but I need a prompt resolution to this issue.
Sincerely,
Puseletso Radebe
I'm writing to express extreme disappointment and frustration regarding *****ulent policies opened in my name. While I'm grateful that my case was finally resolved, thanks to the efforts of Lerato Putuka, I'm unhappy with the calculations of my reimbur*****t.
Since June 2022, I've had deductions totaling at least R20,000, but I've only received two payments of R3,700 and R4,100, respectively. This discrepancy has serious financial implications for me.
I kindly request that you:
1. Investigate this matter urgently.
2. Rectify the calculations and reimburse the correct amount.
I appreciate Lerato's assistance, but I need a prompt resolution to this issue.
Sincerely,
Puseletso Radebe