*****ulent Funeral Cover

A funeral plan deducted from my brother's bank account without his knowledge . He is unemployed get the government grand R350. Clientele deducted R320 for a funeral cover today. He never spoke to any clientele representatives. Debicheck was unsuccessful on his Capitec Bank Account. Called their client service a guy with the name Porch informed me that a representative George Morebudi did the application. Porch can't say where the application was processed. On the 11 March 2024. My brother was whole day at home. Asked Porch for a reference number her told me it will come via sms on my brother's cell phone with cancelation. Nothing received as yet sins this morning . Please any advise where I can go and report this *****ulent transaction that was performed on my brother's name and deducted from his bank account