IM
Itumeleng M
1 reviews | Active since Jan 2022
04 Apr 2024, 04:42
*****ulent
I wonder How did they come to terms of making a de*****eck without my permission on my banking account, there's this lady from IFA who stole my information I've never came across this person she's recruiting people for IFA that's her recruitment number AF470384, her name is Nosiphiwo Ximbana, when I confront this person she tells me she doesn't know anything about that yet my information is in the hands of Clientele and with premium account, like I don't work for any company am self employed, and I never gave clientele my information or permission to get into my bank and open De*****eck, nor I never receives any call or Sms from this **** ass company to make such. I wrote email to them to revoke that debit check I didn't get any response even today and it's about a month now since this happened..
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
04 Apr 2024, 09:05Dear Itumeleng M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply04 Apr 2024, 09:05
Official
Dear Itumeleng M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
IM
Itumeleng M's updateReviewer Update
04 Apr 2024, 16:44Thank You Skhumbuzo Mbele for assisting me in this matter, good luck on helping other people as well i wish clientele could have more people like you mr broer i salute you!!!!
IM
Itumeleng M's update04 Apr 2024, 16:44
Reviewer Update
Thank You Skhumbuzo Mbele for assisting me in this matter, good luck on helping other people as well i wish clientele could have more people like you mr broer i salute you!!!!
Clientele Life's replyOfficial
10 Apr 2024, 12:35 Dear Itumeleng M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Clientele Life's reply10 Apr 2024, 12:35
Official
Dear Itumeleng M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Clientele Life's replyOfficial
10 Apr 2024, 13:03Dear Itumeleng M,
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply10 Apr 2024, 13:03
Official
Dear Itumeleng M,
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life