lK
londiwe K
1 reviews | Active since Feb 2022
25 Oct 2024, 20:52
*****ulent debit order
I have never thought that such a reputable company can ***** an elderly person. My mother was debited today on the 25th of October 2024. When i checked her transactions clientele debited her R344 for what exactly? She doesn't have a funeral cover with clientele never did quotations with them or anything of that sort how did they obtain her banking details and who authorized that transaction? *****sters are everywhere nowadays. I am taking this matter further.
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Replies (1)Clientele Life's replyOfficial
28 Oct 2024, 08:37Dear Londiwe K,
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused. Please be advised that we were unable to locate a policy using the provided email address and mobile number.
To ensure that the right department is notified of your inquiry, please reply to the email we have sent to you, with your mother’s ID number, mobile number, or policy number ( The policy number would be the reference number showing next to the deduction on the bank statement).
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused. Please be advised that we were unable to locate a policy using the provided email address and mobile number.
To ensure that the right department is notified of your inquiry, please reply to the email we have sent to you, with your mother’s ID number, mobile number, or policy number ( The policy number would be the reference number showing next to the deduction on the bank statement).
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply28 Oct 2024, 08:37
Official
Dear Londiwe K,
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused. Please be advised that we were unable to locate a policy using the provided email address and mobile number.
To ensure that the right department is notified of your inquiry, please reply to the email we have sent to you, with your mother’s ID number, mobile number, or policy number ( The policy number would be the reference number showing next to the deduction on the bank statement).
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and we sincerely apologize for the inconvenience caused. Please be advised that we were unable to locate a policy using the provided email address and mobile number.
To ensure that the right department is notified of your inquiry, please reply to the email we have sent to you, with your mother’s ID number, mobile number, or policy number ( The policy number would be the reference number showing next to the deduction on the bank statement).
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
