1 reviews | Active since Jan 2026
*****ulent debit order
In December my daughter and I was approached by your clientele representatives in Westgate mall. Stating that they are giving away free vouchers for Christmas which were to be discounted for movies and certain restaurants. However we signed up for it but it was stipulated that there will be no charge , as it was free Christmas gifts. To my daughter and my surprise we both received a debit orders of R170.00 which happened twice already. And we are scheduled to be debited again on the 1st of February. When we called all they could say is " WE ARE SORRY". According to the call center agents our policies was canceled today however we will still be debited on the 1st of February. They refuse to give a refund and saying we can reinstate at a later stage..
Mall consultants needs to be investigated for giving false information to customers
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct