MD
Monique D
1 reviews | Active since Feb 2024
26 Feb 2024, 18:39
*****ulent debichecks from CLIENTELE LIFE
They *****ulently debicheck my SRD R350 With Debit order of R318. Guy they using as their marketing borrowed my cellphone will loading a debicheck we are left with no food at home due to their fund that are not disputable. I tried calling clientele to pay back the funds as no fund are to be debited from SRD. But not succeeded. Do not fall for this ****s. And unable to get my money back
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Replies (3)
Clientele Life's replyOfficial
27 Feb 2024, 09:27Dear Monique D,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply27 Feb 2024, 09:27
Official
Dear Monique D,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
MD
Monique D's updateReviewer Update
28 Feb 2024, 15:34I am still unhappy a where to non of the details loaded on the policy are spelled correctly not even my name so why should I pay anything. The now advising that I call them back but where do I get money to call as the see they took my SRD UNEMPLOYMENT r350. I have multiple screenshots as evidence so please do something asap
MD
Monique D's update28 Feb 2024, 15:34
Reviewer Update
I am still unhappy a where to non of the details loaded on the policy are spelled correctly not even my name so why should I pay anything. The now advising that I call them back but where do I get money to call as the see they took my SRD UNEMPLOYMENT r350. I have multiple screenshots as evidence so please do something asap
Clientele Life's replyOfficial
29 Feb 2024, 11:07Dear Monique D,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's reply29 Feb 2024, 11:07
Official
Dear Monique D,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct