NM
Nothando M
1 reviews | Active since Dec 2014
25 Apr 2025, 04:10
*****ulent agents
The sales agent that you deployed at the mall in Protea Gardens committed ***** they said someone will call me back to complete the funeral policy.. R330 was debited on my account.. The name on the document isn't correct. I want my money today or I will make sure that agent loses his job I didn't agree on any debit order and i don't even get paid on the 25 i don't even use Capitec for my salary
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
25 Apr 2025, 08:35Dear Nothando,
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply25 Apr 2025, 08:35
Official
Dear Nothando,
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
NM
Nothando M's updateReviewer Update
29 Apr 2025, 12:20when will they get back to me? i saw the same agent not far from my residential home . Before i confront him please do whats right
NM
Nothando M's update29 Apr 2025, 12:20
Reviewer Update
when will they get back to me? i saw the same agent not far from my residential home . Before i confront him please do whats right
Clientele Life's replyOfficial
06 May 2025, 11:32Dear Nothando,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Skhumbuzo Mbele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Skhumbuzo Mbele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Market Conduct
Clientele Life's reply06 May 2025, 11:32
Official
Dear Nothando,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Skhumbuzo Mbele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Skhumbuzo Mbele.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Market Conduct